Official Policy Documents

MR 88 Privacy Policy — Data Protection & Privacy for Malaysian Members

MR 88 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysian law.

Updated: January 2026 Bahasa Malaysia (ms-MY) PDPA 2010 Compliant Read Time: ±8 minutes

Our Privacy Commitment

MR 88's Six Data Protection Principles

This is our promise to every member — not just words, but actions you can hold us to

Full PDPA 2010 Compliance

All personal data processing for MR 88 members is carried out in compliance with Malaysia's Personal Data Protection Act 2010. This is not optional — it is a legal obligation we take seriously.

Bank-Grade 256-bit SSL Encryption

Every bit of data transmitted between your device and MR 88's servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB.

No Sale of Data to Third Parties

MR 88 has never and will never sell, rent, or share members' personal data with third parties for marketing or commercial purposes without your explicit consent.

Data Minimisation

We only collect data that is genuinely necessary to deliver our services. We do not engage in excessive or irrelevant data collection beyond what is required to operate the MR 88 platform.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. MR 88 will process such requests within the timeframe stipulated by law.

Data Breach Notification

In the event of any security incident involving member data, MR 88 is committed to notifying affected members and the relevant authorities within the timeframe required by law.

1Introduction & Scope of This Policy

Welcome to the MR 88 Privacy Policy. This document is the official statement by MR 88 ("we", "the platform") on how we manage the personal information entrusted to us by our members. It applies to all users of the MR 88 platform, including the mr88.life website and all related services.

At MR 88, we understand that trust is the foundation of our relationship with every member. When you register an account, make a deposit via Touch 'n Go eWallet or DuitNow, place a bet on a Malaysia Super League match, or play baccarat at our live tables — you are trusting us with your information. We do not take that trust lightly.

This Privacy Policy is based on the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection best practices. It outlines your rights as a data subject and our responsibilities as a data controller.

By registering for or continuing to use the MR 88 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

2Types of Personal Data We Collect

MR 88 collects only the data needed to operate the platform safely and effectively. The following are the categories of data we collect:

2.1 Data You Provide Directly

This data is collected when you actively interact with the MR 88 platform:

Full Name (as per MyKad) Phone Number Email Address IC / Passport Number Date of Birth Residential Address Payment Method Information

2.2 Automatically Collected Data

This data is collected automatically when you use the MR 88 platform:

  • Your IP address and network information.
  • Device type, operating system, and web browser used.
  • Session data including pages visited, time spent, and actions taken on the platform.
  • General location data (state or city) based on your IP address — we do not track your precise GPS location.
  • Technical logs that record activity on the platform for troubleshooting and security purposes.

2.3 Financial Transaction Data

In connection with your financial activity on MR 88, we retain records of:

  • Deposit and withdrawal history, including amounts, dates, times, and payment methods (Touch 'n Go eWallet, GrabPay, DuitNow, Maybank2u, CIMB Clicks, Boost, ShopeePay).
  • Betting and gaming history, including bet types, amounts, and outcomes.
  • Registered payment account information (account number or wallet ID — not passwords).

MR 88 never stores your bank account or e-wallet passwords. We do not require this information and will never ask for it at any time.

3Purposes for Using Personal Data

MR 88 uses your personal data for the following purposes and nothing beyond that:

Purpose of Use Description Legal Basis
Account Management Creating, verifying, and managing your member account Contract
Transaction Processing Processing deposits, withdrawals, and bet settlements in MYR Contract
Identity Verification (KYC) Verifying age and identity to comply with applicable laws Legal Obligations
Fraud Prevention Identifying and preventing fraudulent or unlawful activity Legitimate Interests
Customer Support Responding to member enquiries and resolving issues Contract
Service Communications Sending important information about your account and our services Legitimate Interests
Marketing (with consent) Informing you of relevant MR 88 promotions and offers Consent
Platform Analytics Understanding platform usage for continuous improvement Legitimate Interests

MR 88 will not use your data for any purpose beyond those stated above without first obtaining your consent.

4Legal Basis for Data Processing

Under Malaysia's PDPA 2010, MR 88 processes your personal data on the following legal bases:

  • Your consent: For most processing activities, we rely on the consent you provided during account registration. You may withdraw this consent at any time, with the understanding that doing so may affect your ability to use certain platform features.
  • Contract performance: Processing necessary to fulfil the agreement between you and MR 88, including transaction processing and account management.
  • Legal obligations: Processing required to comply with applicable Malaysian laws, including AMLA (Anti-Money Laundering Act) and KYC requirements.
  • Legitimate interest: Processing for the purposes of fraud prevention, platform security, and service improvement, where our interests do not override your fundamental rights.

5Data Sharing with Third Parties

MR 88 does not sell your personal data. However, we may share data in the following limited circumstances:

5.1 Trusted Service Providers

MR 88 works with carefully selected third-party service providers to operate our platform. These include:

  • Malaysian Payment Providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and our partner banks to process your financial transactions in MYR.
  • Game Providers: Evolution Gaming, Ezugi, SA Gaming, and other live casino providers that supply gaming platforms to MR 88 — data shared is limited to what is necessary to enable gameplay.
  • Technical Services: Cloud infrastructure and security providers that help us operate the platform safely.

All third-party providers are bound by strict data protection agreements and are only permitted to use your data for the specified purposes.

5.2 Legally Required Disclosures

MR 88 may be required to disclose your data to Malaysian authorities if mandated by law, court order, or regulatory directive. This includes investigations related to anti-money laundering, fraud, or other unlawful activities.

MR 88 does not share your data with advertising companies, data brokers, or any third party for third-party marketing purposes. Your data remains within the MR 88 ecosystem except in the circumstances described above.

6Data Retention & Storage Period

MR 88 retains your personal data only for as long as necessary for the purpose it was collected, or as required under Malaysian law:

  • Active Account Data: For the duration your account is active, plus 7 years after account closure (as required by law for financial records).
  • Transaction Records: A minimum of 7 years from the date of the transaction, in line with Malaysian financial regulatory requirements.
  • Communication Logs: 2 years for standard customer support logs; longer if involved in an active dispute or investigation.
  • KYC Data: For the duration of the active account plus 7 years, in accordance with AMLA requirements.
  • Marketing Data: Until you withdraw your marketing consent.

When data is no longer needed, MR 88 will ensure it is deleted or anonymised in a secure and thorough manner.

7MR 88 Data Security Measures

Protecting your data is a technical and organisational responsibility we take very seriously. The following are the security layers MR 88 has in place:

256-bit SSL/TLS Encryption

All communications between your device and MR 88 servers are fully encrypted using the latest TLS 1.3 protocol.

Data Encryption at Rest

Sensitive data in our databases — including IC information and payment details — is stored in encrypted form.

Strict Access Controls

Only authorised MR 88 staff may access members' personal data, and only to the extent required by their role.

Regular Security Audits

The MR 88 platform undergoes regular penetration testing and security audits conducted by independent third parties.

Real-Time Threat Detection

Our security monitoring system operates 24/7 to detect and respond to any cyber threats in real time.

While we take all reasonable steps to protect your data, no security system is 100% foolproof. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials.

8Cookies & Tracking Technologies

MR 88 uses cookies and similar tracking technologies to enhance the user experience and help us understand how the platform is used. The following are the types of cookies we use:

  • Essential Cookies: Required for the platform to function properly. This includes login session cookies, security cookies, and language preference cookies. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with the platform so we can improve the experience. All data collected is anonymous and aggregated.
  • Functional Cookies: Remembers your preferences, such as favourite bet sizes and display settings, to make your experience on the platform more convenient.
  • Analytics Cookies: We use analytics tools to measure platform performance, traffic volume, and usage patterns for internal improvement purposes.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the MR 88 platform. By continuing to use our platform, you agree to the use of cookies as described here.

9Your Rights as a Data Subject

Under PDPA 2010 and best privacy practices, you have the following rights regarding your personal data at MR 88:

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Request that we correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request the deletion of your data under certain circumstances, subject to legal obligations.

Right to Restriction

Request that we restrict the processing of your data under certain circumstances.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Request your data in a structured format that can be transferred to another platform.

To exercise any of the above rights, please contact us by email at support@mr88.life with the subject line "Data Privacy Rights Request". MR 88 will process your request within 21 business days.

10Children's Privacy & Minors

The MR 88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or individuals under the age of 18.

If you are a parent or guardian and believe your child has registered an MR 88 account without authorisation, please contact us immediately at support@mr88.life. We will investigate and close the account, and delete all associated data promptly upon verification.

MR 88 applies age verification procedures during the KYC process to ensure only eligible individuals can access our platform. Reports of underage accounts are treated with the highest priority.

11Changes to This Privacy Policy

MR 88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform enhancements. When material changes are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending email notifications to all active members regarding significant changes.
  • Displaying a notice on the platform the next time you log in.

We encourage you to review this Privacy Policy periodically. Your continued use of the MR 88 platform after any changes constitutes acceptance of the updated terms. The version displayed on this page is the one currently in effect.

12Contact MR 88's Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by MR 88, please reach out to us through the following channels:

Privacy Email
support@mr88.life
Subject: "Data Privacy Rights Request"
Live Chat
Available 24/7 on the platform
Response within 3 minutes
Response Time
21 working days for formal requests
General enquiries: within 48 hours
Support Languages
Bahasa Melayu & English
By real human agents

If you are dissatisfied with how we have handled your privacy request, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) under the Ministry of Digital.

Related Documents

Also Read Other Important MR 88 Policies

Fully understand your rights and responsibilities as an MR 88 member

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With bank-grade data protection, Malay-speaking dealers, and familiar Malaysian payment methods — MR 88 is a platform you can trust completely.

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